I can hardly believe it, but e64 is now 10 years old!

We’re so proud to have reached this milestone, but of course we would not have done it without the support and loyalty of all our customers, so I must say a really big THANK YOU to you all. It’s been fantastic to be able to work with you on your projects and business ventures, and build so many long term relationships.

In the past few years we’ve been growing rapidly to keep up with everything you’ve been asking us to do – which has brought its challenges but, as they say, they’ve been nice challenges to have. At present, there are nine of us in the team; we’re looking to take on one more person in the near future, with the further possibility of a few more later this year. For me, I see this growth as a reflection of the success you are all having, and it’s through your success that we’ve been able to grow and continue to support you developing your online business. Despite the current economic climate, we’ve been very fortunate at e64 to be working with customers who have been able to adapt and grow, giving us the opportunity to support you with updates and bespoke development work. It has actually been a vibrant and exciting time to be online.

So how are we celebrating this milestone? In truth, it has sneaked up on us a bit as our key focus is always to look at how we can further improve our service, our products and our support. That said, as you’d expect, we do have a couple things we’re planning and we will be launching them on Wednesday 12 June. They are as follows:

We’re going .com

On our launch date (12 June) we’ll be switching over to use e64.com as our main domain: our website, email, everything will use e64.com. We’re making this change to reflect the increase in requests we’re seeing for international projects, and multi-currency and multi-lingual websites. This should not have much day-to-day impact on anything, although we do ask everyone to check that e64.com is added to their email white-lists, so our emails still get through, and don’t worry, the .co.uk website and emails will continue to work or will automatically redirect to the .com versions.

A new website

Well you wouldn’t expect anything else, would you? We’re revamping our website with a fresh look and feel, we’ve also updated the content and added a new section called the Playground where you can have a play with some of the cool, fun things we can add to your websites. We’ll let you know more about this soon, but make sure you take a look when it goes live on June 12th, to see if anything grabs your imagination.

More phone lines, and direct dial numbers

To keep making it even easier to get hold of the right person in e64 we’re rolling out Direct Dial DDI numbers. This will replace the “extension number” approach we have in place at the moment, and each of our email signatures will carry our individual phone number. You’ll still be able to use the main number to dial in as you currently do, but if there is a team member you’re calling frequently, why not phone them direct?

We’ll update you all nearer the time to remind you about these changes as they happen. In the meantime, I’ll just say again how happy we all are to be working with such great customers and on so many exciting projects.

Thank you.

Simon Collingridge
Managing Director
e64 Limited