I received a great testimonial from my client in Redditch last week. The client manufactures flexible steel tubing. They had their annual BSI surveillance done remotely by the auditor on 11th March. The final report had no reported NCRs or opportunities for improvement which the client was delighted to receive. I had done the internal audits and management reviews remotely and also advised them on the documents they needed to send the auditor in response to his email requests.